Information

We sail rain or shine, so if it’s only rain, we are still going.

In short:

• Thunderstorms/Storm: Refund (advertised price of tour) or reschedule.
• Heavy rain for more than 1h30: Reschedule.
• Light rain/Shower: We are going!

We are the only company on Anna Maria Island that offers a weather guarantee!

Regarding the weather, this is on our expert team to determine whether the weather is unsafe. Lightning, hurricanes, or tornadoes are unsafe weather conditions.

If the USCG issues a small craft advisory or if winds are over 25 mph, you will receive a full refund (advertised price of tour) or be offered to reschedule your appointment.

If you purchase our Rain Guarantee, we will contact you on the morning of your tour if you qualify for a reimbursement per their terms & conditions.

The price of the rental is refundable but not the cost of the insurance.

If you decline to purchase the Rain Guarantee option, please keep in mind that Anna Maria Island has tropical weather; it can rain in the morning and be sunny in the afternoon, or rain for one hour and the sun will shine bright right after. Therefore, no refund will be given because of the rain. You have to purchase the rain insurance up to 5 days before the booking date; otherwise, the purchase will be refunded, and the policy will be considered not purchased.

Canceling will be at no cost only in case of thunderstorms, US Coast Guards advisory for small crafts, and winds over 25 mph.

If we advised you the weather will get better by the time of your appointment and you still decide to take a house credit and the weather is actually good at the time of your appointment, we reserve the right to charge a $100 rescheduling fee.

On a side note, to ensure the comfort and safety of our guests, Crysten's AMI reserves the right to make changes to the reservation in the event the reserved boat becomes unavailable for any reason or for unsafe weather.

Cancellation Policy
All bookings and sales are final. Cancellations, refunds, and rescheduling are not allowed for any reason, including personal changes, travel issues, or weather.

Weather Insurance Option "Rain Guarantee"
Weather insurance is available up to 5 days before your booking for a non-refundable fee of 10% of the booking total. This insurance covers only major weather events and named storms (e.g., hurricanes) that interrupt tours on the scheduled date. Insurance cannot be applied after a storm has passed and conditions are cleared by our office. It is not valid for personal plan changes.

Rescheduling Rules
Customer-initiated rescheduling requests incur a $100 fee to cover non-refundable costs. Rescheduling within 14 days of the scheduled tour is not permitted, except in cases of adverse weather (e.g., rain, fog, red tide, or small craft advisories issued by the National Marine Forecast) or mechanical issues, which qualify for free rescheduling by Crysten's AMI Boat Tours.